Shipping and payments

LIPOELASTIC offers a variety of delivery options, to meet your every need.

 

 

• SPECIAL DELIVERIES OPTIONS

 

 

 

 

 

 

Delivery

Please note: Once the payment verification is received all orders will be processed, and a confirmation will be sent to your email. If you do not receive a confirmation automatically, please be aware that the order will be cancelled, and you would be required to reorder. Ensure to check all folders, including the spam box, for the confirmation email.

An email will also be sent confirming the dispatch.

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Returns and Exchanges

We promise to refund any items that do not meet your expectations within the specified 14-day timeframe. Please be aware that we are NOT refunding transportation costs, but only the price of the garment/s. You would be required to cover the cost of returning the garment/s.

Please ensure the items have not been repeatedly worn, washed, dry-cleaned, or damaged. All items must be returned using the original packaging with the labels attached. The return form MUST be completed and placed inside the package, if you do not complete the return form, we cannot identify who the return belongs to, and we cannot process the return for you.

If you would like to have an exchange, it is vital to fill in the return form, highlighting the garment you wish to return and the garment you’d like to exchange for. Please add the return form inside the parcel and once it is received, we will process and ship the requested garment for you. If the If the return form is not completed, we cannot identify who the parcel belongs to, and we cannot process the exchange for you.

All USA customers, please be informed that any garments you do not wish to keep MUST be returned to the UK address:

Unit 12&13
8 Hornsey Street
N7 8EG
London

More information can be found here.

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Payment

LIPOELASTIC offers variable payment options to meet all your needs

• Credit & debit card
• Apple Pay & Google Pay
• PayPal